Cloud 9: About our company

Cloud 9 was started in the Fall of 2008. Cloud 9, an American Co., was started with one goal in mind: Offer customers a full, reliable, American quality made, electronic cigarette solution. To this end, we have succeeded well beyond what we could have imagined. We are proud to offer a full line of electronic cigarette products including 3 color variations, as well as 3 unique refill options, one for every taste and budget. All of our refills (Smoke Juice, Cartomizers, & Cartridges) are American made (right here in New York!) and available in six flavors and 4 nicotine strengths. Our full range of options allows each user to tailor their electronic cigarette use to their lifestyles’ and budgets’.

In a time when getting through to a live human being at a company can be a true nightmare, we pride ourselves on our availability and service. Phone calls are generally answered between the hours of 9:30and 5:30 EST. Additionally, we offer live chat on our website. All emails are answered and messages returned within 24 hours. We also provide a hassle free return and warranty policy. Returns are generally processed within 48 hours. We strive to offer the best electronic cigarette, at the best prices, with the best service available anywhere! Give us a try! You will not be disappointed.