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Electronic Cigarette FAQ Frequently Asked Questions E-mail

1)      What is an Electronic Cigarette?
2)      How does an Electronic Cigarette work?
3)      Are Electronic Cigarettes Harmful to your health?
4)      Do you have an ingredient list for your Smoke Juice, Pre-filled eCigarette cartridges and Cartomizers?
5)      Is nicotine harmful to your health?
6)      Can I overdose using the eCigarette?
7)     
What are the different eCigarette strengths and how do they compare to real smoking?
8)      Electronic Cigarette terms & definitions:
9)     
How long does one cartridge , cartomizer, or bottled smoke juice last?
10)   How long does one eCigarette battery charge last and how long does it take to charge it?
11)  
How much will it cost me to use your Electronic Cigarette?
12)   What is the difference between the 2 piece eCigarette and the 3 piece?
13)  
Do you offer a product warranty ?
14)   Can I purchase your product in stores?
15)  
Do you offer a Return Policy?
16)  
Is there second hand smoke using the Electronic Cigarette and does it smell/stink?
17)  
Does the eCigarette have a taste/flavor?
18)  
Do you sell wholesale Electronic Cigarettes?
19)  
Do you have an Electronic Cigarette affiliate program?

 

1)      What is an Electronic Cigarette?
An Electronic Cigarette is a battery powered device that mimics real smoking by producing a tasty vapor (available in varying nicotine strengths including zero). It looks and feels just like smoking. Since there is no smoke, the product can be used anywhere, including places that do not allow smoking. Because there is no combustion and no smoke, there is no tar, no carcinogens, and none of the harmful chemicals found in real cigarettes. For more information on the ingredients used in our Electronic Cigarette refills, please click here.

2)      How does an Electronic Cigarette work?
The front end of the electronic cigarette (from the end of the filter to the tip) is the battery. When the user inhales on the unit, an airflow sensor inside the battery powers the unit on, lighting up the tip, and heating up the atomizer which converts the stored Smoke Juice into thick, delicious vapor.

3)      Are Electronic Cigarettes Harmful to your health?
We cannot speak for the ingredients used by other brands. However, all of the ingredients in our Smoke Juice (the same goes for pre-filled ecigarette cartridges and cartomizers) are food grade and kosher certified barring the nicotine which is not a food product and is only used in the highest purities available.  The main ingredients in our Smoke Juice are Propylene Glycol And Vegetable Glycerin. Propylene Glycol, a man-made water based substance found in packaged foods, is GRAS (Generally Recognized As Safe) by the FDA. Vegetable Glycerin is a plant derivative. We do not make “healthy” claims about our product since we have not completed the highly expensive (many millions of dollars) required for FDA approval. However, we do encourage our customers to do their own research on our ingredients so they can see for themselves. Please consult with a trusted physician about the ingredients in our product.

4)      Do you have an ingredient list for your Smoke Juice, Pre-filled eCigarette cartridges and Cartomizers?
Here it is:

·         Propylene Glycol

·         Vegetable Glycerin

·         Distilled water

·         Nicotine

·         Citric acid

·         Natural flavors

       Artificial flavors

5)      Is nicotine harmful to your health?
Nicotine has a bad reputation because of cigarettes. However, nicotine is not known to cause cancer or long term side effects. It is the chemicals and tars found in cigarette smoke that is killing smokers, not nicotine. Nicotine can be dangerous to people with certain medical conditions including but not limited to heart conditions. If you aren’t sure , ask your doctor. Nicotine is a dangerous poison in it’s pure form and if ingested in that form, could result in death. The nicotine in our Smoke Juice is in very small concentrations (High strength: 24mg per 1.2ml). However, ingesting large amounts of the smoke juice (by drinking it as opposed to using the product the way it was intended) can be very dangerous. The product, especially the bottled smoke juice, should be kept out of reach of children.

6)      Can I overdose using the eCigarette?
Ingesting too much nicotine can be harmful. Overuse can result in a nicotine headache. When the product is used as intended (in 5-7 min increments several times an hour similar to real smoking), you will not overdose. If you are experiencing symptoms after using the product, see a doctor immediately.

7)      What are the different eCigarette strengths and how do they compare to real smoking?
Our nicotine strengths are all per 1.2ml of Smoke Juice and are as follows: High-24mg, Medium-18mg, Low-11mg, and Zero. Our Zero strength does contain trace amounts of nicotine due to the fact that we use real tobacco flavor and nicotine is found naturally, in small amounts, in tobacco.
On average, a real cigarette contains 9 milligrams of nicotine. Due to the high combustion rate of nicotine, most of the nicotine is burned off and destroyed before you ever inhale it. Approximately 1mg is inhaled per cigarette. Each standard high strength Electronic Cigarette cartridge contains 1/3 of a milliliter of Smoke Juice or 8mg of nicotine. As each cartridge compares to approximately 5-7 real cigarettes, the user is inhaling approximately 1 to 1.6 milligrams of nicotine per session.

8)      Electronic Cigarette terms & definitions:
Electronic Cigarette Synonyms: eCigarette, eCig, Personal Vaporizer (PV).
Smoke Juice: Flavored solution that is converted to vapor when heated by the eCigarette.
Smoke Juice  Synonyms: Liquid Elixir, eliquid, eCigarette liquid refill, eJuice.
eCigarette Cartridge: Disposable, plastic filter tip where Smoke Juice is stored.
Atomizer: eCigarette heating element to convert Smoke juice to vapor.
eCigarette Cartomizer: Disposable combination cartridge and atomizer in one piece.
Vaping: The act of using an Electronic Cigarette.

9)      How long does one cartridge, cartomizer, or bottled smoke juice last?
One standard cartridge can be compared to 5-7 cigarettes.
One EXTENDED cartridge can be compared to 10-14 cigarettes.
One cartomizer can be compared to 1 pack of real cigarettes.
One 30ml bottle of Smoke Juice can be fill 90 standard cartridges.

10)   How long does one eCigarette battery charge last and how long does it take to charge it?
Using the wall charger, a battery will go from dead to fully charged in approximately 2 ½ hours. A full charge will be good for approximately 10 cigarettes worth before the power begins to diminish and the vapor will be reduced.

11)   How much will it cost me to use your Electronic Cigarette?
This will vary depending on your usage habits and your choice of refill. For simplicity’s sake, we will assume you are a-pack-a-day smoker. Customers using the bottled  smoke juice to refill cartridges will go through approximately 1 bottle a month ($19.95).  Those using Cartomizers will generally use one a day which would tally up to $75.00 a month. Using, standard, pre-filled cartridges will run the average user $81.00 a month. And using EXTENDED cartridges (slightly longer but contains twice as much Smoke Juice) will run about $60.00 a month.

12)   What is the difference between the 2 piece eCigarette and the 3 piece?
There are 2 basic types of units available, the 2 piece unit (Cartomizer), and the 3 piece unit. The function is basically the same. In both, as you draw on the unit, the airflow triggers the power, the tip lights up, the atomizer (heating element) heats up the stored ecigarette Smoke Juice and converts it to clouds of delicious vapor. The difference is as follows: While the 3 piece unit consists of a battery, an atomizer, and a plastic Smoke Juice cartridge, the two piece unit combines the Smoke Juice cartridge and the atomizer into one disposable Cartomizer.

13)   Do you offer a product warranty?
We do offer a 1 year warranty. Please click here for more information.

14)   Can I purchase your product in stores?
You absolutely can, depending on your location. Most of our store locations are in the NYC metro area. Please click here for eCigarette store locations.

15)   Do you offer a Return Policy?
We have a guaranteed 30 day money-back policy. Tried the product and are not satisfied for any reason, simply request an RMA (Return Merchandise Authorization) and send it back for a refund. It is that simple. Click here for more information.

16)   Is there second hand smoke using the Electronic Cigarette and does it smell/stink?
Since there is no smoke created using the product (just vapor), there is no second hand smoke. The vapor does have a light, pleasant scent that dissipates very quickly. The only way you will smell it is if you get right next to it as soon as it is inhaled.

17)   Does the eCigarette have a taste/flavor?
Absolutely! Our refills are available in six natural and artificial flavors. Our goal is to create an eCigarette experience as close as possible to real smoking. For that reason, we use real Tobacco extract for flavor (remember, there is no combustion or smoke- the bad guys found in real cigarettes) and we use real Menthol flavor. Once you have tried our 2 staple flavors, you will be hooked. Imagine being able to taste the sweet, natural tobacco flavor without the cancerous smoke. We also have Vanilla, Strawberry, Chocolate, & Cherry for those who have a sweet tooth. They are all great flavors and are all on a real tobacco flavor background (something you won’t find anywhere else) so it is more like the real thing!

18)   Do you sell wholesale Electronic Cigarettes?
We certainly do. Please call 1-888-236-3253 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for details. Interested in distributing to stores? We have excellent incentives, support, marketing materials, an unbeatable margin, and a unique pitch. Call or email for details.

19)   Do you have an Electronic Cigarette affiliate program?
We certainly do. We offer a straight up, no gimmicks, 10% commission on any sales brought in through your affiliate link. Have a high traffic website and want a higher commission rate? Lets talk. Payouts are made upon request by company check. Click Here to sign up and get started today.

 
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