| Return Policy & Warranty for the Cloud9 Electronic Cigarette Product Line |
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Cloud 9 Products Inc. Return Policy Cloud 9 offers a 30 day, no questions asked return policy. If you are unsatisfied with your purchase within 30 days, simply email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and request a return authorization. We will respond with a return authorization number (RMA) and instructions for returning your purchase for a full refund. Cloud 9 is also proud to offer a 1year warranty on all of our products from the purchase date. Should your product become defective within that time frame, you may contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for warranty service. We will fix or replace any defective parts.* Please allow 3-4 business days for the processing of any return or warranty repair. *Atomizers are covered for 90 days from date of purchase. |
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